Dubai Metro Careers: Who Hires and How to Apply
Want to work on the Dubai Metro? The key fact most applicants miss: the RTA owns the metro, but Keolis MHI operates it — so most front-line and operations jobs are advertised by Keolis MHI, not the RTA directly.
Who Actually Hires
| Employer | Hires for | Where to apply |
|---|---|---|
| Keolis MHI (operator since 2021) | Station agents, train controllers, customer service, maintenance technicians, safety & security coordination | Keolis MHI careers page and their LinkedIn postings |
| RTA (owner/authority) | Engineering, planning, project management, corporate roles | careers section on rta.ae |
| Contractors & suppliers | Blue Line construction, cleaning, retail units inside stations | Each company’s own careers page |
The Main Roles Explained
- Station agent / customer service: the gates-and-platform staff — the biggest entry-level intake; customer-facing English required, additional languages a plus.
- Train controller (OCC): the trains are driverless, so operations happen in the control centre — technical, shift-based and one of the network’s most interesting jobs.
- Maintenance & engineering: rolling stock, track, stations — trade certificates or engineering degrees.
- Blue Line opportunity: a 30 km, 14-station expansion opening 2029 means a hiring wave across construction now and operations closer to launch.
Application Tips
- Apply on the official Keolis MHI / RTA channels only — no legitimate metro job ever asks for a payment; treat any “visa fee” or “processing fee” request as a scam.
- Shift work is standard (the network runs 05:00 to midnight daily), so flag your flexibility.
- Customer-facing roles value multilingual candidates — the metro serves 200+ nationalities.
- Ride the system before your interview; knowing how the lines connect is an easy way to stand out.
Planning more journeys? Start from the Dubai Metro map with all stations — every line, station and fare zone on one page.
Frequently Asked Questions
Who do I apply to for Dubai Metro jobs?
Keolis MHI, which operates the metro and tram for the RTA, advertises most operational roles on its careers page and LinkedIn; the RTA’s own careers portal covers engineering and corporate positions.
Do Dubai Metro trains need drivers?
No — the network is fully automated, so instead of drivers it employs train controllers in the operations control centre, plus station staff across the network.
Is there a fee to apply for Dubai Metro jobs?
Never. Official applications through Keolis MHI or the RTA are free — any request for payment, visa fees or processing charges is a scam.